Frequently Asked Questions (FAQ)

This page will allow you to find out answers to questions that you may have. If the answer to your question is not featured on this page, please refer to our Contact Us and our customer service will be more than happy to help you.

General Questions
Is my personal information secured?

Emirbet.com is committed to maintaining the best privacy practices, in order to make sure that your online experience is as safe and as secure as technically possible. All financial transactions and personal information are transmitted via Secure Socket Layer (SSL) technology and is stored in a secure operating environment, after being checked with the latest fraud control system.

Am I allowed to bet with emirbet.com?

To bet with emirbet.com you must be at least 18 years of age!

Parental control

Emirbet.com believes in creating a gaming environment that is appropriate and responsible. There are a number of third-party applications that parents or guardians can use to monitor or restrict the use of their computer's access to the Internet. Just search the web for your suitable “Parent Control” application.

How do I solve display issues?

Some customers may experience a display issue where the "Bet Slip" appears off the edge of your screen. This is most likely to be due to the screen resolution of your PC being set too low (below 1024 by 768). For optimal use of the website, please ensure your screen resolution is set to 1024 x 768 or higher.

Emirbet.com Account
What do I do if I lost or forgot my username and/or password?

To reset your password, please click on the "I have lost my password” button on the upper side of the screen. If you have forgotten your username, enter your e-mail at the appropriate place or just e-mail our support staff at support@emirbet.com.

How can I change my password?

To change your password, click on My Account and fill out the Change password section.

How do I access My account?

After you have logged in you can then access the My Account page. The My Account section contains Personal information and account information.

Which deposit methods are accepted?

EmirBet.com allows you to fund your EmirBet.com account with a wide range of payment options. You can do so either by bank wire, credit card, e-wallet companies, and/or prepaid cards. For the detailed list of options, check out the Deposit page.

How do I withdraw my winnings?

In order to withdraw, you need to click on the Withdraw link, from the drop-down menu below your username. Then follow the simple instructions to complete the process.

How do I know how much money do I have?

Once logged in, you can view your Casino balance and your sports balance on the upper slip of your screen.

Registration
How do I open a EmirBet Account?

Emirbet.com is committed to maintaining the best privacy practices, in order to make sure that your online experience is as safe and as secure as technically possible. All financial transactions and personal information are transmitted via Secure Socket Layer (SSL) technology and is stored in a secure operating environment, after being checked with the latest fraud control system.

How do I validate my EmirBet Account?

To verify and validate your EmirBet Account please contact our Customer Support Department via email at support@emirbet.com.

Why do I have to provide my personal details to EmirBet?

The Company has the right to request documents, in order to verify its clients’ identity at any stage of their account’s lifetime. At EmirBet we strive to ensure all of our users are able to enjoy themselves in a fully secured environment.

How old do I have to be to open a EmirBet Account?

All EmirBet customers must comply with their local legislation regarding gambling. You must be 18 or older to be able to create a EmirBet Account and access our gambling features. We usually request proof of age in order to verify the information you have entered when registering.

How is my personal information safe?

All personal information you provide when opening up a EmirBet account is safely and securely stored in our servers with all of the latest encryption and security measures in place. Please check our Privacy Policy for additional information.

Can I open more than one EmirBet Account?

No, all customers are limited to opening just one account with us. We reserve the right to close any multiple accounts opened for a single person.

Can I change my username?

Your username is a unique part of your account. As such, it cannot be changed but should you believe an alteration is required, please reach our customer support team via e-mail: support@emirbet.com.

Can I change the currency in my account?

If you have forgotten your login details please click on Recover Account in the upper left area of the website in order to retrieve your credentials. If you need additional assistance please contact us via email: support@emirbet.com.

How can I make a deposit after registration?

You can find all deposit options under DEPOSIT in the MY ACCOUNT drop-down menu in the light-blue navigation bar below the main website navigation menu.

Are there any deposit fees?

No, all deposits made to your EmirBet account are absolutely free of charge.